Cookies Policy

What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website operate correctly, remember selected settings, understand how visitors use its pages and provide a more relevant online experience.

Some cookies are set by Topaz33 Casino and some may be placed by service providers or other third parties that support website functions. Similar technologies may also be used, including pixels, tags, scripts, local storage and device identifiers. In this policy, the term cookies includes these technologies where they are used for similar purposes.

Cookies may be session cookies or persistent cookies. Session cookies generally remain on your device only while your browser is open and are removed when the session ends. Persistent cookies remain on your device for a period of time or until they are deleted. The period for which a cookie remains available can depend on its purpose, your browser settings and the service that places it.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with other information, such as account, device or usage information. Where that information identifies, or could reasonably be linked to, an individual, it may be handled as personal information under our Privacy Policy and applicable Australian privacy requirements.

How we use cookies

The cookies used on the website may serve different purposes. The categories below are intended to explain the main functions in clear terms. The exact cookies or technologies in use may change from time to time as the website, its features and supporting services develop.

Strictly necessary cookies

These cookies are required for core website functions. They may support account access, security controls, session management, navigation, fraud prevention, age and eligibility processes, and other features needed to provide services that you request. Without these cookies, some parts of the website may not operate properly. Because they are necessary for basic operation or security, they may not be available for rejection through standard preference tools.

Functionality and preference cookies

These cookies help remember choices you make, such as language, display preferences or other settings. They can make return visits more convenient and help the website provide features in a way that is more consistent with your previous selections. If you disable these cookies, the website may not remember your preferences and you may need to make the same selections again.

Performance and analytics cookies

These cookies may collect information about how visitors use the website, such as which pages are viewed, how visitors move between pages, whether content loads correctly and whether an error occurs. The information is generally used in an aggregated or pseudonymised form to measure performance, identify technical issues, improve content and make the website easier to use. Analytics information is not intended to determine whether a person should gamble or to replace responsible gambling safeguards.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of advertising, limit repeated advertising, understand how visitors reach the website and present information that may be more relevant to their interests. Marketing cookies may be placed by advertising or technology partners. They may use information about browsing activity across websites or services, subject to the partner's own privacy information and applicable consent requirements.

Security and compliance technologies

Cookies and similar technologies may also be used to help protect accounts, detect unusual activity, prevent misuse, support identity or age checks, investigate suspected fraud and meet legal or regulatory obligations. These technologies may collect information about a device, browser, network connection or interaction with the website. Their use is intended to protect players, the business and the integrity of online services.

Third-party services and your choices

Some website functions may rely on third-party services, such as security, analytics, payment, customer support, content delivery or advertising providers. These providers may use cookies or similar technologies in accordance with their own privacy notices. Third-party services may change over time, and this policy does not replace the privacy information published by those providers.

Where required, the website may ask for your consent before using non-essential cookies. You can make or change available choices through the cookie preference tool or banner displayed on the website. Your choices may be stored in a cookie so that the website can remember them. If you clear your cookies, change device or browser settings, or use another device, you may be asked to make your choices again.

You can also control cookies through your browser settings. Most browsers allow you to view, delete, block or restrict cookies. Some browsers provide controls for individual websites, while others apply settings more broadly. Instructions vary between browsers and devices, so you should consult the relevant browser or device help information for current guidance.

Choosing to block or delete cookies may not prevent you from visiting every part of the website, but it can affect how the website works. For example, account functions, saved preferences, security checks, page performance or other features may be limited. Disabling a cookie does not necessarily delete information that was collected before the change, and it may not stop all forms of similar technology from operating.

• Use the website's cookie controls to accept or reject categories where those controls are available.
• Adjust the privacy and security settings in your browser or device.
• Delete existing cookies through your browser settings if you no longer want them stored.
• Review third-party privacy notices when a service is provided by an external provider.
• Keep in mind that cookie settings apply to the device or browser on which they are made and may not apply to other devices or browsers.

Privacy, retention and policy updates

Information collected through cookies may be used for the purposes described in this policy, including operating the website, maintaining security, improving services, understanding website usage, measuring campaigns and meeting legal obligations. Our Privacy Policy provides further information about the types of personal information that may be collected, how it may be used and disclosed, how it is protected, and the rights and choices that may be available to you.

The time for which cookie information is kept depends on the type of cookie, the reason it was collected, technical requirements, account and security needs, and applicable legal or regulatory obligations. Information may be retained for as long as reasonably necessary for the relevant purpose or as required by law. When it is no longer needed, it may be deleted, anonymised or securely disposed of in accordance with applicable practices.

The website is intended for eligible users and may use technologies that support age, identity, location, account security and responsible access requirements. Cookies do not change your responsibility to comply with applicable account terms, eligibility conditions or responsible gambling information. If you choose to restrict cookies, some checks or account features may need to be completed in another way or may not be available.

We may update this Cookies Policy when our website, technologies, services, legal obligations or privacy practices change. The updated version will be made available on this page and will apply from the date stated in the updated policy, where a date is provided. You should review this page from time to time to remain aware of how cookies and similar technologies are used.

If you have questions about this Cookies Policy or your cookie choices, please use the contact or support options made available through the website. Do not include sensitive account, payment or identity information unless it is specifically requested through an appropriate secure channel.